At SweetHomeDwelling, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website and services, which provide luxury accommodation and casino hotel services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Payment Information: Credit card details or other payment method information when booking accommodation or casino hotel services.
• Booking Details: Information related to your bookings, including dates, preferences, and special requests.
• Technical Information: IP address, browser type, operating system, and usage data when you visit our website.
• Cookies and Tracking Data: Information collected through cookies and similar tracking technologies to improve your experience on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Bookings: To manage and process your accommodation and casino hotel service reservations.
• To Provide Customer Support: To respond to your inquiries and provide support regarding your bookings and services.
• To Improve Our Services: To analyze and improve our website, services, and customer experience.
• To Send Promotional Materials: To send you newsletters, special offers, and updates about our services, if you have opted in to receive such communications.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party service providers who assist with payment processing, customer support, and hosting our website.
• Legal Authorities: Government agencies or regulators when required to comply with legal obligations or to protect our rights and property.
• Business Partners: With affiliates or partners when necessary to provide you with our services, such as casino hotel or accommodation-related services.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online service is completely secure, and we cannot guarantee absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections if the information is inaccurate.
• Data Deletion: You may request the deletion of your personal information, subject to certain legal requirements.
• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe link in the emails or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to accept or decline cookies by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: [email protected]